How an Emergency QR Sticker Works (and What Strangers Can See)
3 min read
A plain-language walk-through of what happens when someone scans your vehicle's QR, and what they can never see.
What is encoded in the QR
Only a random code. The QR contains no name, phone number, address or medical detail, so photographing the sticker reveals nothing about you.
What a scanner sees
Scanning opens a simple page, with no app or sign-in needed to report. The scanner chooses what they need:
- Contact the owner — for a blocked vehicle, a lights-left-on or a similar issue
- Emergency — for an accident, a medical problem or a fire
- Verify documents — for police and authorised people, behind the owner's PIN
Calling the owner without sharing numbers
If the scanner wants to talk to the owner, SANRAKSH rings the scanner first and then connects the owner. Neither phone number is shown to the other person.
Emergencies and medical information
When someone reports an emergency, the owner and their emergency contacts are alerted in the app. Only then is the owner's medical information — blood group and notes they chose to add — shown, so the person helping can pass it to responders.
Documents stay locked
RC, insurance, licence and PUC are stored encrypted. They open only with the owner's 4-digit PIN, which the owner can share with police. Too many wrong PIN attempts lock access for a while, and every unlock is logged and notified to the owner.
Related: Emergency QR sticker · Vehicle & rider safety